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Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty Michael D Johnson Softcover reprint of the original 1st ed. 1997 edition
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Customer Retention in the Automotive Industry: Quality, Satisfaction and Loyalty
Michael D Johnson
380 pages, 19 black & white tables, biography
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2012. gada 19. februāris |
| ISBN13 | 9783322845115 |
| Izdevēji | Springer Fachmedien Wiesbaden |
| Lapas | 372 |
| Izmēri | 170 × 240 × 20 mm · 603 g |
| Valoda | Vācu |
| Redaktors | Gustafsson, Anders |
| Redaktors | Herrmann, Andreas |
| Redaktors | Huber, Frank |
| Redaktors | Johnson, Michael D. |
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