Md. Mahmudul Hasan Rafee

A Managerial Guide on It Outsourcing: Management Strategies, Policies and Key Issues for Mid-sized Business Organization with Probable Risks Assessment Md. Mahmudul Hasan Rafee

Today?s globalized world is more liable on high-tech novelty as well as business. Yet, setting up of business value with technology is the biggest challenge for mid-sized organization. For the time being, a new sector so-called ?information technology (Networks, desktop applications, data center, different service support such as call centers etc.)? expanded intensely due to hasty speed of technological revolution. Conversely, difficulties in resource specification & rareness, political unrest, technological ambiguity and economic instability etc. have made the business environment more intricate and competitive. Considering those barriers and supplement issues, IT outsourcing is now a common practice in most organization. Again, IT outsourcing often goes wrong due to lack of analysis about possible appropriateness of few economic theories into IT outsourcing decision process. This paper work strongly focuses on the key reasons behind IT outsourcing, common goals and objectives as well. This also explores diverse issues that trigger outsourcing decisions and critical success factors of selecting vendors. As a whole, it may be an effective handout for novice managers of SMEs.