Pastāsti draugiem par šo preci:
Customer Experience As a Strategic Differentiator: Research in the Retail Banking Industry Adri Drotskie
Cena
€ 70,49
Pasūtīts no attālās noliktavas
Paredzamā piegāde . gada 6. - 16. nov.
Ziemassvētku dāvanas var atgriezt līdz 31. janvārim
Saņemiet paziņojumus par jauniem Adri Drotskie izdevumiem
Mūsu klienti saka:
Pievienot savam iMusic vēlmju sarakstam
Customer Experience As a Strategic Differentiator: Research in the Retail Banking Industry
Adri Drotskie
Services and retail organisations are searching for the sustainable strategic differentiator in their industries. Research has shown that focusing on the total customer experience can lead to this differentiation and competitor advantage. Organisations need to understand their customers, what their deep needs and wants are, how to measure the total customer experience and what the expectations of customer are.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2011. gada 24. maijs |
| ISBN13 | 9783844396560 |
| Izdevēji | LAP LAMBERT Academic Publishing |
| Lapas | 340 |
| Izmēri | 150 × 19 × 226 mm · 524 g |
| Valoda | Vācu |
Skatīt visus Adri Drotskie