Inside a Secret Software Laboratory: An Ethnographic Study of a Global Software Package Producer - Christine Grimm - Grāmatas - Springer Fachmedien Wiesbaden - 9783834933867 - 2012. gada 23. janvāris
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Inside a Secret Software Laboratory: An Ethnographic Study of a Global Software Package Producer 2012 edition

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How does one of the world's biggest Enterprise Resource Planning (E. R. P.) suppliers develop software? How do Oracle, S. A. P., Microsoft and Co really work? Christine Grimm presents a first-hand account of a social researcher who entered the software laboratory of one of the biggest E. R. P. providers. Presenting an in-depth ethnography on how people act within such labs, she reveals the highly unexpected social character of programming and shows how the vendor reorganizes himself to find new ways to respond to the expectations of the market. Furthermore, the author highlights the informal practices when an E. R. P. system, as a defective or incomplete product, re-enters the supplier's labs. The book provides a window into what happens if bugs are dug up and emotions on both the supplier and customer sides are running high.


289 pages, 19 black & white illustrations, biography

Mediji Grāmatas     Paperback Book   (Grāmata ar mīksto vāku un līmēto muguru)
Izlaists 2012. gada 23. janvāris
ISBN13 9783834933867
Izdevēji Springer Fachmedien Wiesbaden
Lapas 289
Izmēri 148 × 210 × 16 mm   ·   367 g
Valoda Angļu   Vācu  

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