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Customer Relationship Management (Crm) in Smes: Adoption Factors Ehsan Abedyan
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Customer Relationship Management (Crm) in Smes: Adoption Factors
Ehsan Abedyan
In spite of widespread practical uses of CRM in many business sectors, the main factors that really influence the adoption of CRM in SMEs are seldom investigated in the available literature. Therefore, this book tries to investigate the factors that influence the adoption of CRM among Malaysian SMEs which was noticeably absent in prior studies. Due to its growing importance, the small and medium-sized enterprises (SMEs) will be considered as the focus of the book.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2013. gada 28. februāris |
| ISBN13 | 9783659343322 |
| Izdevēji | LAP LAMBERT Academic Publishing |
| Lapas | 108 |
| Izmēri | 150 × 7 × 226 mm · 179 g |
| Valoda | Vācu |
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