Abenet Hailu

Key Factors That Determine Adoption of Internet Banking in Ethiopia Abenet Hailu

Banking around the clock is no longer a remote possibility. But the banks don't have to keep their branches open 24 hours a day to provide this service. This is one of the biggest advantages of Internet banking. Advances in electronic banking technology have created new ways of handling banking transactions, especially via the online banking channel. In Ethiopia, internet banking is still in its early stages and it is not utilized as a considerable savings tool in operating costs for banks and in improving customer relationships. The intent of this book is to identify the factors affecting the adoption of Internet banking by customers in Ethiopia.