Vijayagiri Bikshapathi

Total Quality Management for Small & Medium Enterprises in India: Team-building and Quality Certification- for Better the Organisational Performance Vijayagiri Bikshapathi

The Book deals with the Total Quality Management (TQM) Practices in India. The Concept of Total Quality Management (TQM) is the integration of all function and processes within the organisation in order to achieve continuous improvement of the quality of goods & services produced in the organisation. The focus of the study is to analyse the implementation of the Total Quality Management in Small and Medium Enterprises (SMEs). The Small and Medium Enterprises are playing a catalytic role in the development process of economies of many countries. The increase in the number of SMEs and Continuous rise of proportion in the production quantity,in the manufacturing, in the exports, in the manpower employment, in the technical innovations and in the promotion of entrepreneurial skills. Maintenance of Quality Standards in accordance with the ISO standards in SME sector and Team-building activities in the employees in the SMEs have shown positive impact on the Performance of the Small and Medium Enterprises. Hence, the book will help the policy makers, entrepreneurs and other stake holders to understand the SME sector better and act accordingly.