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Kosten senken mit CRM: Strategien, Methoden und Kennzahlen
Gregor Stokburger
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2002. gada 14. augusts |
| ISBN13 | 9783409119399 |
| Izdevēji | Gabler Verlag |
| Izmēri | 150 × 220 × 20 mm · 500 g (Svars (aptuveni)) |
| Valoda | Vācu |
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