Pastāsti draugiem par šo preci:
Delighting Your Customers: Keep Your Customers Coming Back, Time and Time Again Susan Nash
Do you have a profile? Pierakstīties
Saņemiet paziņojumus par jauniem Susan Nash izdevumiem
Mūsu klienti saka:
Pievienot savam iMusic vēlmju sarakstam
Delighting Your Customers: Keep Your Customers Coming Back, Time and Time Again
Susan Nash
This practical guide offers advice to companies and organizations, on how to implement a customer service strategy that keeps customers coming back. It presents case studies, research findings, quizzes and checklists to help companies re-evaluate their own customer care and retention policies.
144 pages, illustrations
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2001. gada 1. februāris |
| ISBN13 | 9781857035964 |
| Izdevēji | Little, Brown Book Group |
| Lapas | 144 |
| Izmēri | 150 × 220 × 10 mm · 220 g |
