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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams James Kalbach 2. izdevums
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Mapping Experiences: A Complete Guide to Creating Value through Journeys, Blueprints, and Diagrams
James Kalbach
This updated book shows your team how to use alignment diagrams to turn valuable customer observations into actionable insight. With this powerful technique, you can visually map existing customer experience and envision future solutions.
400 pages
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2020. gada 30. novembris |
| ISBN13 | 9781492076636 |
| Izdevēji | O'Reilly Media |
| Lapas | 400 |
| Izmēri | 187 × 233 × 25 mm · 698 g |
| Valoda | Angļu |
Vairāk no James Kalbach
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