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Mapping Experiences: A Complete Guide to Activating Customer-Centered Collaboration James Kalbach 3 Revised edition
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Mapping Experiences: A Complete Guide to Activating Customer-Centered Collaboration
James Kalbach
This updated third edition shows how experience mapping evolved from a niche design practice to a core capability. Plus, it adds guidance for using mapping at scale to drive transformation across organizations.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2026. gada 31. jūlijs |
| ISBN13 | 9798341672291 |
| Izdevēji | O'Reilly Media |
| Lapas | 450 |
| Izmēri | 203 × 235 × 29 mm · 912 g |
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