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The Art Of Complaining Phil Edmonston 2 New edition
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The Art Of Complaining
Phil Edmonston
Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.
112 pages, 62
| Mediji | Grāmatas Book |
| Izlaists | 2013. gada 21. novembris |
| ISBN13 | 9781459719415 |
| Izdevēji | Dundurn Group Ltd |
| Lapas | 120 |
| Izmēri | 152 × 228 × 25 mm · 340 g |
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