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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World Fred Reichheld Revised and Expanded edition
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The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World
Fred Reichheld
Reveals the question most critical to your company's future: 'Would you recommend us to a friend?'. This title provides a blueprint for long-term growth and success.
224 pages, Illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2011. gada 20. septembris |
| ISBN13 | 9781422173350 |
| Izdevēji | Harvard Business Review Press |
| Lapas | 304 |
| Izmēri | 163 × 233 × 25 mm · 521 g |
| Valoda | Angļu |
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