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Practical Handbook of CUSTOMER SERVICE OPERATIONS Warren Blanding 1989 edition
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Practical Handbook of CUSTOMER SERVICE OPERATIONS
Warren Blanding
Even the most casual reader leafing through the pages of this book will quickly realize that it is not the thoughts of one indi vidual set down on paper, but rather the synergism of many people. Some years ago, the American Management Associations asked me to chair a series of seminars on Customer Service Management in the U.
564 pages, biography
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 1990. gada 30. novembris |
| ISBN13 | 9780874080490 |
| Izdevēji | Kluwer Academic Publishers Group |
| Lapas | 564 |
| Izmēri | 155 × 235 × 31 mm · 997 g |
| Valoda | Angļu |
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