Personalising Library Services in Higher Education: The Boutique Approach - Elizabeth Tilley - Grāmatas - Taylor & Francis Inc - 9780815399858 - 2017. gada 15. decembris
Ja vāks un nosaukums nesakrīt, pareizs ir nosaukums

Personalising Library Services in Higher Education: The Boutique Approach 1. izdevums

Cena
€ 67,49

Pasūtīts no attālās noliktavas

Paredzamā piegāde . gada 21. sept. - . gada 5. okt.
Saņemiet paziņojumus par jauniem Elizabeth Tilley izdevumiem
Pievienot savam iMusic vēlmju sarakstam

Not rated yet

Pieejams arī kā:

In an economic climate where cuts are becoming the norm, a boutique library service may seem a contradiction. In some academic libraries the trend is still towards centralisation programmes or offering generic services. However, the student as the customer now has an even greater vested interest in the learning process as their financial commitment increases and they are demanding better services. Personalised library services are tailored with a specific clientele in mind and will provide the enhanced service demanded by today's students. These services need not cost more money; but they do require inventive and customer-facing staff. They celebrate and promote collaborative ventures along with excellent communication and marketing. This book unpacks the boutique model and is full of practical advice, supported by a unique set of case studies reflecting international practice including Australian, American and Russian and UK library services.


248 pages

Mediji Grāmatas     Paperback Book   (Grāmata ar mīksto vāku un līmēto muguru)
Izlaists 2017. gada 15. decembris
ISBN13 9780815399858
Izdevēji Taylor & Francis Inc
Lapas 244
Izmēri 231 × 156 × 21 mm   ·   382 g
Valoda Angļu  
Redaktors Priestner, Andy

Vairāk no Elizabeth Tilley

Rādīt visu

Vairāk no tā paša izdevēja