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Emotional Labor: Putting the Service in Public Service Mary E. Guy 1. izdevums
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Emotional Labor: Putting the Service in Public Service
Mary E. Guy
Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice. This book focuses on this emotional labor and what it takes to perform it. It contains stories from the trenches gleaned through interviews, focus groups, and survey data.
256 pages, tables, figures, bibliographic refrences, index
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2014. gada 14. novembris |
| ISBN13 | 9780765621177 |
| Izdevēji | Taylor & Francis Ltd |
| Lapas | 256 |
| Izmēri | 149 × 231 × 22 mm · 366 g |
| Valoda | Angļu |
![Cover for Mary E. Guy · Women and Men of the States: Public Administrators and the State Level (Paperback Book) [Illustrated edition] (1992)](https://imusic.b-cdn.net/images/item/original/522/9781563240522.jpg?mary-e-guy-1992-women-and-men-of-the-states-public-administrators-and-the-state-level-paperback-book&class=scaled&v=1583472113)
