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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World Martin Newman
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100 Practical Ways to Improve Customer Experience: Achieve End-to-End Customer Engagement in a Multichannel World
Martin Newman
Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.
304 pages
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2018. gada 3. augusts |
| ISBN13 | 9780749482671 |
| Izdevēji | Kogan Page Ltd |
| Lapas | 304 |
| Izmēri | 233 × 157 × 23 mm · 488 g |
| Valoda | Angļu |
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