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The Detailz In Retail Markesha Grant Tatum
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Paredzamā piegāde . gada 21. okt. - . gada 4. nov.
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The Detailz In Retail
Markesha Grant Tatum
The Detailz in Retail is about the everyday interactions with customers, store management, and staff. This book is intended to teach new associates how to deal with uncommon customer issues in a humorous manner not found in the training manual. The book covers complaints, weird requests, emotional customers, unruly children, and naughty associates. The general audience will get to see situations from the employees' perspective and learn to be more empathetic towards retail workers.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2016. gada 6. aprīlis |
| ISBN13 | 9780692688045 |
| Izdevēji | Gem Publishing |
| Lapas | 168 |
| Izmēri | 127 × 203 × 10 mm · 185 g |
| Valoda | Angļu |
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