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Raving Fans Ken Blanchard 1. izdevums
Raving Fans
Ken Blanchard
Written in the parable style of The One Minute Manager by its co-author, Raving Fans uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make stunning customer service a constant feature--not just another program of the month.
138 pages
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 1993. gada 19. maijs |
| Oriģinālā izdošanas datums | 1996 |
| ISBN13 | 9780688123161 |
| Izdevēji | John Wiley and Sons Ltd |
| Lapas | 138 |
| Izmēri | 148 × 219 × 20 mm · 281 g |
| Valoda | Angļu |
| Ieguldītājs | Harvey Mackay |