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Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World C.britt Beemer
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Customer Rules: the 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
C.britt Beemer
Techniques that keep customers coming back-from 14 of today's top companies
352 pages
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2008. gada 1. oktobris |
| ISBN13 | 9780071603652 |
| Izdevēji | McGraw-Hill Education - Europe |
| Lapas | 352 |
| Izmēri | 161 × 239 × 28 mm · 657 g |
| Valoda | Angļu |
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