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![Cover for Mauro Cavallone · Marketing and Customer Loyalty: The Extra Step Approach - International Series in Advanced Management Studies (Hardcover Book) [1st ed. 2017 edition] (2017)](https://imusic.b-cdn.net/images/item/original/906/9783319519906.jpg?mauro-cavallone-2017-marketing-and-customer-loyalty-the-extra-step-approach-international-series-in-advanced-management-studies-hardcover-book&class=scaled&v=1610662433)