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Cover for Jeff Toister · The Guaranteed Customer Experience : How to Win Customers by Keeping Your Promises (Paperback Book) (2021)

The Guaranteed Customer Experien... (2021)

Cover for Jeff Toister · Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service (Paperback Book) (2019)

Getting Service Right: Overcomin... (2019)

Cover for Jeff Toister · Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills (Paperback Book) (2018)

Customer Service Tip of the Week... (2018)

Cover for Jeff Toister · The Service Culture (Paperback Book) (2017)

The Service Culture (2017)