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Cover for James T. Ziegenfuss · Customer Friendly: The Organizational Architecture of Service (Hardcover Book) (2007)
Hardcover Book
Customer Friendly: The Organizat...
James T. Ziegenfuss
Cover for James T. Ziegenfuss · Organization and Management Problem Solving: A Systems and Consulting Approach (Hardcover Book) (2002)
Hardcover Book
Organization and Management Prob...
James T. Ziegenfuss
Cover for James T. Ziegenfuss · Organization and Management Problem Solving: A Systems and Consulting Approach (Paperback Book) (2002)
Paperback Book
Organization and Management Prob...
James T. Ziegenfuss