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![Cover for Chitra Sharma · Business Process Transformation: The Process Tangram Framework - Management for Professionals (Hardcover Book) [2015 edition] (2015)](https://imusic.b-cdn.net/images/item/original/481/9788132223481.jpg?chitra-sharma-2015-business-process-transformation-the-process-tangram-framework-management-for-professionals-hardcover-book&class=scaled&v=1442300598)