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Crimes of a Missed Demeanor Josh Soule
Crimes of a Missed Demeanor
Josh Soule
"Can I help you?" "Thanks, have a good day."
Basic customer service skills have been in place for many years, but are the things you're saying and doing actually hurting your business? Best-selling author and MBA graduate, Josh Soule, shares new and improved customer service techniques that will make your career a success. In this short but powerful workbook, you will learn:
How to make your customer interactions personalHow to deal with conflict in the workplaceHow to stand up to verbal abuse from a customerMoney-saving strategies, And much more!
By the end of this book, you will make a plan of your own on how to revamp your customer service skills.
Don't delay on this powerful tool for your career!
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2020. gada 26. oktobris |
| ISBN13 | 9798696968285 |
| Lapas | 54 |
| Izmēri | 140 × 216 × 3 mm · 72 g |
| Valoda | Angļu |