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Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence Sunil Sharma
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Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence
Sunil Sharma
Must-have textbook that discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction.
484 pages
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2018. gada 14. augusts |
| ISBN13 | 9789351502814 |
| Izdevēji | SAGE Publications India Pvt Ltd |
| Lapas | 484 |
| Izmēri | 240 × 183 × 32 mm · 857 g |
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