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Customer Satisfaction: a Case Study of Tata Ace Md. Waleed Ashraf
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Customer Satisfaction: a Case Study of Tata Ace
Md. Waleed Ashraf
Determining Customer Satisfaction has been a paradox since long. This book is an effort to explore the determinants of customer satisfaction for automobile industry using sample from Bangladesh. Results have shown a significant positive relationship of Product Dimensions and Service Dimensions with overall customer satisfaction for TATA ACE, one of the most selling vehicles of the country. A strong recommendation in favor of After Sales Service has also given in this book.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2012. gada 5. decembris |
| ISBN13 | 9783845439563 |
| Izdevēji | LAP LAMBERT Academic Publishing |
| Lapas | 80 |
| Izmēri | 150 × 5 × 226 mm · 137 g |
| Valoda | Vācu |
Skatīt visus Md. Waleed Ashraf ( piem., Paperback Book )