Anna Salanova

Employee Satisfaction and Work Motivation: Theories, Research, Findings Anna Salanova

Human Resource Management is getting more important in the business nowadays, because people and their knowledge are the most important aspects affecting the productivity of the company. One of the main aspects of Human Resource Management is the measurement of employee satisfaction. Companies have to make sure that employee satisfaction is high among the workers, which is a precondition for increasing productivity, responsiveness, quality and customer service. The aim of this research was to analyze the level of employee satisfaction and work motivation in one supermarket in Eastern Finland. It also dealt with the effect the culture has on employee satisfaction. The theoretical framework of this research includes such concepts as leadership, job satisfaction, motivation, rewards and cultural differences. The empirical part of the research and the questionnaire were created according to the mentioned concepts. The research covers the basics of employee satisfaction and work motivation and therefore it could be beneficial for beginners interested in the field of Human Resource Management.