Olivia Berggren

Can Metrology Be Value-based?: a Case Study of Skf's Metrology Service Mätcentrum Olivia Berggren

Metrology is a rather unknown concept, it is the science of measurement. It is important both to the customer and the manufacturing companies as both parties need to be ensured of the accuracy and quality of the products. The demand of product quality is continuously increasing as customers become more and more sensitive on the market. To ensure the quality of the instruments and products you need a good metrology service. Not all companies have a metrology service and therefore need to purchase it externally. For the companies with a high-quality metrology service it can be profitable to sell their services, the offers are normally cost-based but there is a possibility to sell them value-based as well. To be able to do this there are certain important points that should be included in the offer.