Alex Maingi

Leadership and communication: The Healthcare industry Alex Maingi

Seminar paper from the year 2010 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Canberra, language: English, abstract: At the moment, in healthcare industry it is common for many hospitals and other healthcare providers to suffer from poor communication among its nursing staff and management which has a direct impact on staff morale and healthcare provision. This is attributed to poor communication skills from management. Good communication is needed so that employee commitment and productivity is enhanced. Successful managers must not view themselves as only bosses, but as performance role models. Effective communication will enhance a culture where employees will openly voice out their views in building the organization. In this paper I am going to look at how leaders in a healthcare organization can communicate effectively so that staff, and particularly the nursing staff is developed and the healthcare organization is transformed to higher productivity.