Customer Knowledge Management: Improving Customer Relationship through Knowledge Application - Silvio Wilde - Grāmatas - Springer-Verlag Berlin and Heidelberg Gm - 9783642164743 - 2011. gada 7. janvāris
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Customer Knowledge Management: Improving Customer Relationship through Knowledge Application 2011 edition

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Managing and transferring knowledge - at the right time, in the right place and with the right quality for customers - enables companies to survive in times of fierce competition. The focus of this work is therefore on Knowledge Management and Customer Relationship Management.


140 pages, 15 colour illustrations, 15 black & white tables

Mediji Grāmatas     Hardcover Book   (Grāmata ar cieto muguriņu un vāku)
Izlaists 2011. gada 7. janvāris
ISBN13 9783642164743
Izdevēji Springer-Verlag Berlin and Heidelberg Gm
Lapas 143
Izmēri 163 × 245 × 15 mm   ·   374 g
Valoda Franču  

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