Pastāsti draugiem par šo preci:
Customer Service in the Information Environment - Information Services Management Series Guy St Clair Reprint 2012 edition
Cena
€ 109,99
Pasūtīts no attālās noliktavas
Paredzamā piegāde . gada 17. - 25. sept.
Saņemiet paziņojumus par jauniem Guy St Clair izdevumiem
Mūsu klienti saka:
Pievienot savam iMusic vēlmju sarakstam
Customer Service in the Information Environment - Information Services Management Series
Guy St Clair
Information is a consumer-driven commodity: the very existence of libraries and information centers is based on the patrons' need for specific information or material. This book outlines the reasons for developing and implementing a formal customer service program and provides specific techniques for establishing such programs in libraries and information centers. Topics covered include the library user as a customer, defining the library's roles, user surveys and survey analysis, and more.
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 1994. gada 4. februāris |
| ISBN13 | 9783598243622 |
| Izdevēji | De Gruyter |
| Lapas | 144 |
| Izmēri | 155 × 230 × 230 mm · 378 g |
| Valoda | Vācu |
| Redaktors | St. Clair, Guy |
![Cover for Anne-Marie Bonnet · Michael Muller. Ernstes Spiel. Catalogue Raisonne: Vol. 1.1, Painting 1982–2016 (Hardcover Book) [New edition] (2028)](https://imusic.b-cdn.net/images/item/original/663/9783422996663.jpg?anne-marie-bonnet-2028-michael-muller-ernstes-spiel-catalogue-raisonne-vol-1-1-painting-1982-2016-hardcover-book&class=scaled&v=1692822346)
![Cover for Martin Engler · Michael Muller. Ernstes Spiel. Catalogue Raisonne: Vol. 1.2, Painting 2017–2019 (Hardcover Book) [New edition] (2027)](https://imusic.b-cdn.net/images/item/original/189/9783422997189.jpg?martin-engler-2027-michael-muller-ernstes-spiel-catalogue-raisonne-vol-1-2-painting-2017-2019-hardcover-book&class=scaled&v=1690821716)
![Cover for Reichsverkehrsministerium · Verhandlungen Des Reichseisenbahnrats. Heft 17/1927 (Hardcover Book) [Reprint 2019 edition] (2027)](https://imusic.b-cdn.net/images/item/original/834/9783486754834.jpg?reichsverkehrsministerium-2027-verhandlungen-des-reichseisenbahnrats-heft-17-1927-hardcover-book&class=scaled&v=1635387558)
![Cover for Reichsverkehrsministerium · Verhandlungen Des Reichseisenbahnrats. Heft 16/1927 (Hardcover Book) [Reprint 2019 edition] (2027)](https://imusic.b-cdn.net/images/item/original/810/9783486754810.jpg?reichsverkehrsministerium-2027-verhandlungen-des-reichseisenbahnrats-heft-16-1927-hardcover-book&class=scaled&v=1622595110)
