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Service Chain Management: Technology Innovation for the Service Business Christos Voudouris 2008 edition
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Service Chain Management: Technology Innovation for the Service Business
Christos Voudouris
Service chain management enables service organisations to improve customer satisfaction and reduce operational costs. In this book, Christos Voudouris and his BT colleagues together with experts from industry and academia present the latest innovations and technologies used to manage the operations of a service company.
308 pages, 74 black & white illustrations, 10 black & white tables, biography
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2007. gada 18. decembris |
| ISBN13 | 9783540755036 |
| Izdevēji | Springer-Verlag Berlin and Heidelberg Gm |
| Lapas | 308 |
| Izmēri | 155 × 235 × 20 mm · 680 g |
| Valoda | Franču |
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