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Beschwerdemanagement Excellence Bernd Stauss Softcover Reprint of the Original 1st 2003 edition
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Beschwerdemanagement Excellence
Bernd Stauss
324 pages, black & white illustrations, bibliography
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2003. gada 30. janvāris |
| ISBN13 | 9783409123839 |
| Izdevēji | Gabler Verlag |
| Lapas | 324 |
| Izmēri | 210 × 297 × 18 mm · 789 g |
| Valoda | Vācu |
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