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Service-Exzellenz: Konsequente Kundenorientierung mit Herz und Verstand
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2014. gada 10. aprīlis |
| ISBN13 | 9783322827111 |
| Izdevēji | Gabler Verlag |
| Izmēri | 150 × 220 × 10 mm · 309 g |
| Valoda | Vācu |
| Redaktors | Buchner, Dietrich |
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