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Service Innovation and Management: Digitalization, Service Infusion and Customer Experience - Future of Business and Finance 2025 edition
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Service Innovation and Management: Digitalization, Service Infusion and Customer Experience - Future of Business and Finance
By applying the lens of service innovation to digitalization and service infusion, the book showcases how firms can overcome the service and digitalization paradoxes, transform service provision, and improve the customer experience.
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2025. gada 29. janvāris |
| ISBN13 | 9783031765599 |
| Izdevēji | Springer International Publishing AG |
| Lapas | 184 |
| Izmēri | 163 × 244 × 17 mm · 424 g |
| Valoda | Vācu |
| Redaktors | Witell, Lars |
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