Pastāsti draugiem par šo preci:
Linguistic Ethnography of a Multilingual Call Center: London Calling - Communicating in Professions and Organizations Johanna Woydack Softcover Reprint of the Original 1st 2019 Edition
Linguistic Ethnography of a Multilingual Call Center: London Calling - Communicating in Professions and Organizations
Johanna Woydack
This book presents an innovative institutional transpositional ethnography that examines the textual trajectory of “the life of a calling script” from production by corporate management and clients to recontextualization by middle management and finally to application by agents in phone interactions.
214 pages, 38 Illustrations, black and white; XV, 214 p. 38 illus.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2019. gada 3. janvāris |
| ISBN13 | 9783030066390 |
| Izdevēji | Springer Nature Switzerland AG |
| Lapas | 214 |
| Izmēri | 150 × 220 × 10 mm · 454 g |
| Valoda | Vācu |
Ziemassvētku dāvanas var atgriezt līdz 31. janvārim