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Service Excellence in Organizations, Volume II: Eight Key Steps to Follow and Achieve It Fiona Urquhart
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Service Excellence in Organizations, Volume II: Eight Key Steps to Follow and Achieve It
Fiona Urquhart
Presents mechanisms, tools, and techniques to help embed excellence as the foundation of value that an organization delivers. The book contains practical examples and a self-assessment diagnostic tool to identify organizational areas of strength, and aspects to improve.
134 pages
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2019. gada 30. jūnijs |
| ISBN13 | 9781949991178 |
| Izdevēji | Business Expert Press |
| Lapas | 134 |
| Izmēri | 228 × 151 × 12 mm · 208 g |
| Valoda | Angļu |
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