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Implementierung Von Service-qualitat Basierend Auf Iso / Iec 20000 Michael Kunas German edition
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Rādīt visu![Cover for Michael Kunas · Implementing Service Quality Based on Iso / Iec 20000: 3rd Edition (Paperback Book) [Updated edition] (2012)](https://imusic.b-cdn.net/images/item/original/424/9781849284424.jpg?michael-kunas-2012-implementing-service-quality-based-on-iso-iec-20000-3rd-edition-paperback-book&class=scaled&v=1408594678)
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