Service Operations Management - Jonah C. Pardillo - Grāmatas - Arcler Education Inc - 9781774072899 - 2019. gada 1. novembris
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Jonah C. Pardillo
Service Operations Management

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Provides an introduction to service operations management, customer experience and satisfaction. The book discusses improvements to service processes and networking and technology. Also discussed is performance management, strategic changes and their management, and innovations and their relationship to service development.

290 pages

Mediji Grāmatas     Book
Izlaists 2019. gada 1. novembris
ISBN13 9781774072899
Izdevēji Arcler Education Inc
Lapas 225
Izmēri 155 × 229 × 11 mm   ·   342 g

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