Mustafa SaÄŸsan

Creating Knowledge Management Policy in Human Resources Management based on Job Satisfaction Mustafa SaÄŸsan

In a highly competitive environment of business and education, organizations are aware of the significance of intangible assets. They are capable of determining the intangible assets that the organization possess, but they are incapable of determining and establishing the process for managing, measuring, and organizing these assets to ensure that they are well activated and used. The concept of knowledge management has been developed and is of interest to both researchers and administrators, by emphasizing its importance and its necessity to adopt such a modern management approach and policy. It is presenting that knowledge management processes play a focal role in developing and progressing organizations due to their great impact in solving problems, developing the best administrative procedures and processes, besides being a method to deal with the variables and challenges of achieving strategic goals of organizations. In addition to this, employee job satisfaction is clarified as one of the most consequential element of human resource management in organizations, whereby educational, business, non-profit organizations nowadays seek to enhance the utilization of its human resources regarding skills or creativity or latent creative ideas, which leads to developing both employee and organizational performance. The main purpose of this study is to describe and correlate the role of knowledge management processes that consist of: (knowledge creating, knowledge sharing, knowledge storage, and knowledge implementation) in human resource management based on job satisfaction. The empirical part of this study applies quantitative research design for collecting and analyzing, and data has been tested. The quantitative research design compliments the research problem. Questionnaire survey techniques have been tested as the most suitable data collection instrument to receive the necessary data. The outcome of the study indicates that all independent variables in the knowledge management processes have a statistically significant positive impact on the dependent variable that is human resource management based on employee job satisfaction.