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Surprise!: The Secret to Customer Loyalty in the Service Sector Vincent P. Magnini
Surprise!: The Secret to Customer Loyalty in the Service Sector
Vincent P. Magnini
Details how to create a surprise culture in a service firm. Any owner or manager competing in one of the many service sectors would benefit from implementing the information contained in these pages.
180 pages
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2014. gada 30. oktobris |
| ISBN13 | 9781631571022 |
| Izdevēji | Business Expert Press |
| Lapas | 180 |
| Izmēri | 152 × 228 × 7 mm · 195 g |
| Valoda | Angļu |
Ziemassvētku dāvanas var atgriezt līdz 31. janvārim