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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas Don Tapping 1. izdevums
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Value Stream Management for the Lean Office: Eight Steps to Planning, Mapping, & Sustaining Lean Improvements in Administrative Areas
Don Tapping
Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service case study to illustrate the effectiveness of the value stream storyboard.This popular volume provides organizations with a proven system for implementing lean principles in the office.
176 pages, Illustrations
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2003. gada 20. februāris |
| ISBN13 | 9781563272462 |
| Izdevēji | Taylor & Francis Inc |
| Lapas | 176 |
| Izmēri | 217 × 278 × 14 mm · 516 g |
| Valoda | Angļu |
