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The Reference Interview as a Creative Art Elaine Z. Jennerich 2. izdevums
The Reference Interview as a Creative Art
Elaine Z. Jennerich
Emphasizing training and development, this book covers evaluation techniques, various types of interviews, problem patrons, and other issues. Customer service, so important to success in business, is also a vital part of library service.
150 pages, bibliography
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 1997. gada 15. maijs |
| ISBN13 | 9781563084669 |
| Izdevēji | Bloomsbury Publishing Plc |
| Lapas | 128 |
| Izmēri | 152 × 229 × 15 mm · 421 g |
| Valoda | Angļu |