Mrs Sherri S Gallagher

Profit Is Not a Four Letter Word Mrs Sherri S Gallagher

Guide for small business owners for developing useful reports such as the cost of quality and understanding ISO certifications such as ISO 9001, ISO 14001. It is a quick guide for using continuous improvement tools such as fishbone diagrams, turtle diagrams and gives a relationship between Lean, Six Sigma, and ISO standards. It also explains where these quality standards came from and how to use them as tools to increase profitability. There is a chapter on what to consider before moving manufacturing off-shore, how to bring it back and understanding the costs and benefits of automation and making automation happen without going out of business.