National Credit Union Administration

Consumer Compliance Self Assessment Guide National Credit Union Administration

This guide is intended for use by a credit union's board of directors and management, compliance officers, and others having responsibility for compliance as part of their duties. While the guide covers most federal consumer protection laws and regulations that affect credit unions, it does not address all federal laws or any state laws. This guide is divided into five sections: - Overviews - provide a brief description of what is covered in each regulation, what the regulations require of credit unions, and some potential risks; - Review Considerations - contain various areas management should consider when evaluating compliance issues or developing compliance policies; - Checklists - can be used to test compliance with the various laws and regulations, or as a starting point in developing a policy for compliance with the various regulations. The questions are written so that a "yes" answer indicates compliance with the regulation, and a "no" answer indicates a potential problem area; - Glossaries - provide definitions of terms used in the narrative sections of this guide as well as terms used in the laws and regulations; and - Miscellaneous - other additional information.