Dr. Bonnie Libhart

Trainamerica Vol. 1 (Get on Target With...the Layered Learning Series) (Volume 1) Dr. Bonnie Libhart

This volume of coursework from TrainAmerica's Layered Learning Series includes: 1. Customer Delight: Your Response Ability Customers will seek out companies that focus on service. Develop an appreciation for the importance of servicing the needs of customers and generate greater profits. 2. Personal Power Your self-esteem is under attack every day. Learn how to keep it healthy, both at work and in your personal life. 3. Team Building: An Exercise in Leadership Team building will improve employee productivity and communication and show how each fits into the company's goals. 4. Successful Self-Management Learn a sensible, logical, and psychologically sound way to improve personal effectiveness and productivity.