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Excellence in Managing Worldwide Customer Relationships - The Global Warrior Series Thomas A. Cook 1. izdevums
Excellence in Managing Worldwide Customer Relationships - The Global Warrior Series
Thomas A. Cook
This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.
384 pages, 170 black & white illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2016. gada 8. novembris |
| ISBN13 | 9781482226195 |
| Izdevēji | Taylor & Francis Inc |
| Lapas | 364 |
| Izmēri | 241 × 165 × 26 mm · 718 g |
| Valoda | Angļu |