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Rpr: a Problem Diagnosis Method for It Professionals Paul Offord
Rpr: a Problem Diagnosis Method for It Professionals
Paul Offord
RPR (Rapid Problem Resolution) is a problem diagnosis method specifically designed for IT professionals. This book covers why the RPR method is needed, how it helps 3rd Line Support people, how the method works and what's needed to deploy RPR. If you want to improve your own problem diagnosis skills or those of your team, this book is for you.
| Mediji | Grāmatas Paperback Book (Grāmata ar mīksto vāku un līmēto muguru) |
| Izlaists | 2011. gada 27. augusts |
| ISBN13 | 9781447844433 |
| Izdevēji | lulu.com |
| Lapas | 254 |
| Izmēri | 150 × 15 × 226 mm · 381 g |
| Valoda | Angļu |
Skatīt visus Paul Offord ( piem., Paperback Book )