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Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP / ERP Systems Thomas T. Hirata
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Customer Satisfaction Planning: Ensuring Product Quality and Safety Within Your MRP / ERP Systems
Thomas T. Hirata
Statistics show that a single satisfied customer can bring a company two new ones but one unsatisfied client can cost it four. With this principle in mind, this book presents a progressive, cost-cutting efficiency system that builds on material requirement planning and enterprise resource planning to facilitate improved customer satisfaction.
120 pages, 4 black & white illustrations
| Mediji | Grāmatas Hardcover Book (Grāmata ar cieto muguriņu un vāku) |
| Izlaists | 2008. gada 15. oktobris |
| ISBN13 | 9781420083811 |
| Izdevēji | Taylor & Francis Inc |
| Lapas | 116 |
| Izmēri | 235 × 159 × 14 mm · 318 g |
| Valoda | Angļu |
